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Full text of "Printer Manual: Apple Color Stylewriter Pro"

Service Source 




Color Style Writer Pro 



■► 



Service Source 




Basics 



Color Style Writer Pro 



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Basics 



Overview - 1 



Overview 




The Color StyleWriter Pro 
is a desktop color bubble- 
jet printer for personal use. 
It has various features such 
as high-speed printing, high 
print quality, printing on 
plain paper, and a cut sheet 
feeder. 

The user can easily replace 
the print head (64 nozzles, 
four colors) and ink 
cartridges (each color has a 
separate cartridge). 



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m 



Basics 



Overview - 2 



,- Controller 
Board 




The Color StyleWriter Pro 
has six LEDs on the 
controller board which can 
aid in troubleshooting the 
printer. See the 
Troubleshooting chapter for 
more information. 



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Basics 



Service Mode - 3 



i — Controller 
Board 




Buttons and LEDs 



Service Mode 

Note: This procedure uses 
the buttons and LEDs on the 
controller board to perform 
service functions, i.e., test 
pages. 

Note: You must remove the 
top cover and the inner 
cover to access the 
controller board. See 
"Covers" in the Take Apart 
chapter. 



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m 



Basics 



Service Mode - 4 



,— Controller Board 
* r-. 



I n |Q 



Select Button — 

Power Button . 



□ □□□ 



Hold down the power and 
select buttons and plug in 
the printer power cord. 

Note: The printer will emit 
a four-tone beep indicating 
that it is in the service 
mode. 

See the "Color StyleWriter 
Pro Utility" and 
"Alignment" in the 
Adjustments chapter for 
additional information. 



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Basics 



Service Test Page - 5 




Print Heads 



Service Test Page 

Note: This procedure 
explains how to print the 
service test page, which 
indicates if the print heads 
need to be aligned. You must 
be in service mode to print a 
service test page. 

1 Place paper in the cut 
sheet feeder. 

2 Place printer in service 
mode. See "Service 
Mode" in this chapter. 



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Basics 



Service Test Page - 6 



.r- 



Controller Board 
* r~. 



© 



M o 



Select Button — I 



r Black LED (LED 5) 

I 

r Magenta LED (LED 3) 

i— Yellow LED (LED 2) 
I 



HDHH 



Press the select button 
until the black (LED 5), 
magenta (LED 3), and 
yellow (LED 2) LEDs 
light up. 



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m 



Basics 



Service Test Page - 7 



■f 



Controller Board 



4 Press the power button. 

Note: The printer will now 
print the test page. 



El □ El n ;;□□□□ 



Power Button- 



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Service Source 



Specifications 



Color Style Writer Pro 



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@j 



Specifications 



Characteristics - 1 



Print Methods 
Throughput 

Print Head 
Print Head Life 
Input Buffer 



Characteristics 

Serial bubble jet ink-on-demand 

1 70 cps (1 cpi) text/standard speed mode 
240 cps (1 cpi) text/high speed mode 

1 x 64 nozzles for each color 

Thousands of pages 

60 KB 



@j 



Specifications Graphics - 2 



Graphics 



Resolution 360 dpi (best mode) 

1 80 dpi (draft mode) 



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@j 



Specifications 



Paper Handling - 3 



Paper Handling 



Paper 



Plain paper, coated (recommended for color picture output) 



Cut Sheets 



LTR, LGL, A4 

U.S. Letter (LTR): 8.5 x 1 1 in. (21 5.9 mm x 279.4 mm) 

U.S. Legal (LGL) : 8.5x14 in. (21 5.9 mm x 355.6 mm) 

A4: 210 mm x 297 mm 

Weight: 1 6-24 lbs. Capacity: 1 00 sheets (A4, LTR) 



Envelopes 



Commercial number 10, monarch, and other sizes 
Capacity: 1 5 envelopes 



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I "2^1 Specifications 



Paper Handling - 4 



Transparencies 



Coated transparencies, most ink jet transparencies 



Back-Print Film 



Letter, A4 

For superior graphics and imaging results, premium paper and 

back-print film are recommended 



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Specifications 



Ink Cartridges - 5 



Type 

Ink Color 
Ink Amount 
Shelf Life 

Cartridge Life 



Ink Cartridges 

Color ink cartridges (four available) 

Black, cyan, magenta, yellow 

Approx. 8 g (per cartridge) 

6 months (installed in printer) 
1 8 months (in original package) 

Text: Approx. 31 5 pages (A4/LTR) at 5% coverage per color 



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@j 



Specifications 



Environmental 

Acoustic Noise Level Approx. 45 dB (reference level) 
Temperature 59-86T (15-30°C) 

Humidity 1 0-80% (no condensation) 



@j 



Specifications 



Electrical 

Electrical 1 20 V, 60 Hz, 1 amp 

Requirements 220-240 V, 50 Hz, 0.5 amp 

Power Consumption 28 W maximum 



@j 



Specifications 



Physical - 8 



Physical 



Dimensions 



Height: 7.2 in. (184 mm) 
Width: 16.5 in. (418 mm) 
Depth: 10.1 in. (256 mm) 



Weight 



Approx. 1 1 lbs. (5 kg) 



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Service Source 



Troubleshooting 



Color StyleWriter Pro 



<<■► 



a 



Troubleshooting General/ - 1 



General 

The Symptom Charts included in this chapter will help you 
diagnose specific symptoms related to your product. Because cures 
are listed on the charts in the order of most likely solution, try 
the first cure first. Verify whether or not the product continues to 
exhibit the symptom. If the symptom persists, try the next cure. 
(Note: If you have replaced a module, reinstall the original module 
before you proceed to the next cure.) 

If you are not sure what the problem is, or if the Symptom Charts 
do not resolve the problem, refer to the Flowchart for the product 
family. 

For additional assistance, contact Apple Technical Support. 



<<■► 



m 



Troubleshooting 



LEDs/ - 2 



LEDs 

The Color StyleWriter Pro has six LEDs on the controller board 
which can aid in troubleshooting the printer. The six LEDs are: 

• Error LED 

• Power LED 

• K (black) Ink LED 

• C (cyan) Ink LED 

• M (magenta) Ink LED 

• Y (yellow) Ink LED 




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Troubleshooting 



LEDs/ - 3 



The power button and the select button are used in service mode to 
choose servicing options. Pressing the select button toggles the ink 
LEDs and pressing the power button selects the appropriate 
option. 

See "Service Mode" in the Basics chapter for additional 
information. 



i—Controller Board 
* t— 



Power- LED 1(G) -| 
Error - LED6(0) 



ES 1 



m □ 



l-Black lnk-LED5(0) 
r Cyan Ink - LED4(0) 
r-Magenta Ink - LED3(0) 
i— Yellow lnk-LED2(0) 

I 



□ □□□ 



I— Power Button - SW1 
I— Select Button - SV2 



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m 



Troubleshooting 



LEDs/ - 4 



The LEDs indicate the state of the printer or whether an error has occurred (e.g., carriage 
control error, paper jam). 

The following charts provide a summary of printer states and error codes. 



Printer State 

LED Indication Summary 

Power LED 


Error 
6 


LEDs 

Power Ink 
1 5 4 3 2 


Notes 


Power off 


O 


O OOOO 




Power on 


O 


m oooo 




Transition of power on/off 


O 


-& oooo 





Printer State 

LED Indication Summary 

Ink LED 


Error 
6 


LEDs 

Power Ink 
1 5 4 3 2 


Notes 


Normal condition 


O 


O OOOO 


Power on 


Error in other than print head 


<§> 


O OIOO 


Affected LED is on 


Error in print head 


# 


o o o-fto 


Affected LED blinks 



Printer State 

Normal LED Indication 

In Service Mode 


Error 
6 


LEDs 

Power Ink 
1 5 4 3 2 


Notes 


Entering service mode 


O 


O 


OOOO 


Emits four-tone chord 


EEPROM download mode 


O 


O 


OOOO 


Affected LED is on 


Initial cleaning 


O 


O 




Affected LED blinks 


Service Test Page 


O 


O 


oooo 





LED Legend: O OFF O ON -Q~ BLINKING 



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m 



Troubleshooting 



LEDs/ - 5 



If an error is indicated, check the following chart, then go to "Error LEDs" in the Symptom 
Charts. 



Error Indication 



LEDs 

Error Power Ink 

6 1 5 4 3 2 



Notes 



Paper empty/jam 



m oooo 



Ink absorber plate error 



m oooi 



Ink cartridge empty 



t> -0rO O O 



Empty color blinks 



Carriage control error 



-ft O OOOO 



Recovery error 



-ft m o o o 



Home position sensor error 



-ft ® OOOO 



Carriage sensor 



Linear encoder error 



-ft m o o o 



Cleaner sensor error 



-ft © oooo 



Paper feed motor error 



-ft <§ o o o 



Cut sheet feeder sensor error 



-ft m oooo 



Thermistor error 



-ft © o o o 



ROM error 



-ft m oooo 



RAM error 



-ft m o o o 



Ink absorber full error 



-ft © oooo 

"^ I • 



EEPROM error 



-ft O O O O 



Gate array error 



-ft o oooo 



Print head error 



-& © $8&83 



LED Legend: O OFF ©ON -Q 1 BLINKING 



<<■► 



a 



Troubleshooting 



Symptom Charts/Operation - 6 



No power 



Does not print 



Printer takes long 
time to initialize at 
first startup 



Symptom Charts 

Operation 

1 Check power cable connections. 

2 Replace power cord. 

3 Replace fuse. 

4 Replace power supply. 

1 Turn on printer and restart computer. 

2 Check interface cable connections. 

3 Replace printer driver. 

Printer normally takes 5-7 minutes to prepare print head at 
first startup. 



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a 



Troubleshooting 



Symptom Charts/Paper - 7 



Paper 



Paper sticks together 



1 Remove excess sheets from paper tray. 

2 Use specified media only. 

3 Check that settings in Page Setup menu are correct. 

4 Fan paper before putting in paper tray. 



Paper skews 



1 Remove excess sheets from paper tray. 

2 Use specified media only. 

3 Stack paper flush against left side of paper tray and adjust 
paper guide. 

4 Check rollers. Clean or replace if necessary. 



Paper jams during 
loading, before 
printing 



Carefully remove paper by hand. 



<\\U>> 



a 



Troubleshooting Symptom Charts/Paper (Continued) - 8 



Paper (Continued) 

Paper jams inside Pull out paper in direction of paper output. (Do not pull paper 

printer back toward you.) 

Paper jams during Pull out paper in direction of paper output, 

output, after printing 



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a 



Troubleshooting 



Symptom Charts/Print Quality - 9 



Print Quality 



Missing dots and/or 
white streaks 



1 Perform "Nozzle Check" and "Print Head Cleaning". See 
Additional Procedures chapter. 

2 Make sure ink cartridges are set firmly. 

3 Use specified media only. 

4 Replace print head unit. 

5 Replace carriage board. Run the Color StyleWriter Pro 
Utility (see Adjustments chapter). 

6 Replace controller board. Run the Color StyleWriter Pro 
Utility (see Adjustments chapter). 



Blurring and/or 
smudging 



1 Adjust print head position lever all the way down. 

2 Use specified media only. 

3 Make sure print head is in correct position. If necessary, 
perform "Alignment". See Adjustments chapter. 

4 Perform "Print Head Cleaning." See Additional Procedures 
chapter. 



a 



Troubleshooting 



Symptom Charts/Error LEDs - 1 



Error LEDs 



Paper jam/error 



1 Pull out paper in direction of paper output. 

2 Use specified media only. 

3 Stack paper flush against left side of paper tray and adjust 
paper guide. 

4 Check rollers. Clean or replace if necessary. 

5 Check for foreign objects in paper path. 

6 Replace controller board. Run the Color StyleWriter Pro 
Utility (see Adjustments chapter). 



Ink cartridge empty 



1 Replace ink cartridge. 

2 Perform "Print Head Cleaning." See Additional Procedures 
chapter. 

3 Perform "Print Head Purging." See Additional Procedures 
chapter 

4 Replace purge unit. 

5 Replace controller board. Run the Color StyleWriter Pro 
Utility (see Adjustments chapter). 



^IMI^ 



m 



Troubleshooting 



Symptom Charts/Error LEDs (Continued) - 1 1 



Error LEDs (Continued) 



Carriage control 
error 



1 Check carriage unit path for obstructions. 

2 Replace carriage motor. 

3 Replace linear encoder. 

4 Replace home position sensor. 

5 Replace carriage ribbon cable. 

6 Replace controller board. Run the Color StyleWriter Pro 
Utility (see Adjustments chapter). 



Carriage home 
position sensor error 



1 Check carriage unit path for obstructions. 

2 Replace carriage motor. 

3 Replace linear encoder. 

4 Replace home position sensor. 

5 Replace carriage ribbon cable. 

6 Replace controller board. Run the Color StyleWriter Pro 
Utility (see Adjustments chapter). 



<\\U>> 



m 



Troubleshooting 



Symptom Charts/Error LEDs (Continued) - 1 2 



Error LEDs (Continued) 



Linear encoder error 



1 Make sure linear encoder is installed in correct orientation. 

2 Replace linear encoder. 

3 Replace controller board. Run the Color StyleWriter Pro 
Utility (see Adjustments chapter). 



Cleaner sensor error 



1 Replace purge unit. 

2 Replace carriage unit. 

3 Replace controller board. Run the Color StyleWriter Pro 
Utility (see Adjustments chapter). 



Paper feed motor 
error 



1 Replace paper feed motor. 

2 Replace controller board. Run the Color StyleWriter Pro 
Utility (see Adjustments chapter). 



Ink absorber plate 
error 



Replace the ink absorber plates. Run the Color StyleWriter Pro 
Utility (see Adjustments chapter). 



m 



Troubleshooting 



Symptom Charts/Error LEDs (Continued) - 1 3 



Error LEDs (Continued) 



Cut sheet feeder 
sensor error 



1 Check paper feed path for obstructions. 

2 Check that scale holder and shaft spring at both sides of 
carriage are holding carriage assembly properly. See 
"Carriage Unit and Board" in Take Apart chapter. 

3 Check bushing on left side of printer frame. If it is damaged 
or missing, replace it. The platen and roller assembly will 
not be seated properly without the bushing. See "Platen and 
Roller" in Take Apart chapter. 

4 Replace cut sheet feeder. 

5 Replace controller board. Run the Color StyleWriter Pro 
Utility (see Adjustments chapter). 



Thermistor error 



1 Replace carriage ribbon cable. 

2 Replace carriage board. Run the Color StyleWriter Pro 
Utility (see Adjustments chapter). 



<\\U>> 



m 



Troubleshooting 



Symptom Charts/Error LEDs (Continued) - 1 4 



Error LEDs (Continued) 



ROM error 



Replace controller board. Run the Color StyleWriter Pro Utility 
(see Adjustments chapter). 



RAM error 



Replace controller board. Run the Color StyleWriter Pro Utility 
(see Adjustments chapter). 



EEPROM error Replace controller board. Run the Color StyleWriter Pro Utility 

(see Adjustments chapter). 

Gate array error Replace controller board. Run the Color StyleWriter Pro Utility 

(see Adjustments chapter). 



<\\U>> 



a 



Troubleshooting 



Symptom Charts/Error LEDs (Continued) - 1 5 



Error LEDs (Continued) 



Print head error 



1 Make sure the print head cover is fastened down securely. 

2 Perform "Print Head Cleaning." See Additional Procedures 
chapter. 

3 Replace print head. 

4 Replace carriage ribbon cable. 

5 Replace carriage board. Run the Color StyleWriter Pro 
Utility (see Adjustments chapter). 



Ink absorber plate 
full error 



Replace the ink absorber plates. Run the Color StyleWriter Pro 
Utility (see Adjustments chapter). 



Recovery error 



Check the paper feed clutch on the right side of the platen. Verify 
it is in the correct position. 



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Service Source 




Take Apart 



Color Style Writer Pro 



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Take Apart 



Covers - 1 



Covers 




Covers 

No preliminary steps are 
required before you begin 
this procedure. 

Note: The Color 
StyleWriter Pro has three 
covers-outer, inner, and 
main. This procedure 
includes the removal of all 
covers on the printer. 



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ffl 



Take Apart 



Covers - 2 



Top Cover 




1 Raise the top cover. 

2 Gently press in the two 
hinges and lift off the top 
cover. 



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m 



Take Apart 



Covers - 3 



Front 
Latches 




3 Release the two front 
latches and remove the 
inner cover. 



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ffl 



Take Apart 



4 Release the mounting 
latches. 




m 



Take Apart 



Covers - 5 




Rear 
Latches 



Lay the printer on the 
front side. 

Release the rear latches 
and remove the main 
cover. 

Stand the printer 
upright. 



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Take Apart 



Print Head Unit - 6 




Print Head Unit 



Print Head Unit 

No preliminary steps are 
required before you begin 
this procedure. 

Caution: Review the ESD 
precautions in Bulletins/ 
Safety. 

Caution: Do not get the 
printer's ink on your hands 
or clothes. Although the ink 
is water soluble, it contains 
dyes that will stain. 



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m 



Take Apart 



Print Head Unit - 7 




Print Head Unit 



Caution: To prevent the 
print nozzles from clogging, 
do not touch or wipe them 
when removing the print 
head. 

Caution: Do not leave the 
print heads uncapped for 
more than 1 2 hours or they 
will dry out. 



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ffl 



Take Apart 



1 Open the top cover. 




m 



Take Apart 



Print Head Unit - 9 



Ink Cartridges 




Note: After removing the 
ink cartridges from the 
printer, place each ink 
cartridge on a piece of 
paper. Keep them in the 
order removed; it will 
make replacement 
easier. 

Grasp the top edge and 
gently lift up and pull 
out the ink cartridge. 

Repeat for each of the 
three remaining 
cartridges. 



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Take Apart 



Print Head Unit - 10 



Ink Cartridges 




Replacement Note: Do 

not shake the ink 
cartridges or the ink 
may leak. 



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Take Apart 



Print Head Unit - 1 1 



Print Head Cover 




Push in both latches and 
open the print head 
cover. 

Replacement Note: 

When closing the print 
head cover, press firmly 
until you hear two clicks 
and the cover will not go 
down further. The cover 
should be completely 
horizontal. Failure to 
close the print head 
cover properly will 
cause print head failure. 



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m 



Take Apart 



Print Head Unit - 1 2 




Note: To prevent the 
print nozzles from 
clogging, do not touch or 
wipe them. 

Grasp the print head and 
gently remove it from 
the printer. 

Place the print head on a 
piece of paper. 

Replacement Note: 

Before installing a new 
print head, remove the 
tape that covers the 
print nozzles. 



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Take Apart 



Controller Board - 1 3 



Controller—, 
Board 




Controller Board 

Before you begin, remove 
the covers. 

Caution: Review the ESD 
precautions in Bulletins/ 
Safety. 

Note: After replacing the 
controller board, it is 
necessary to run the Color 
StyleWriter Pro Utility. See 
"Color StyleWriter Pro 
Utility" in the Adjustments 
chapter. 



^IIH^ 



m 



Take Apart 



Controller Board - 1 4 



JPGM1 
JAFS1 
JCRM1 
JHPS1 
JPGS1 




i 



•a «?agsg|gj 



1 Disconnect the following 
connectors from the 
controller board: 

• LFM1 

• JPOW1 
• JCRM1 
• JHPS1 
• JPGS1 

• JPGM1 

• JAFS1 



m 



Take Apart 



Controller Board - 1 5 




^■£f£5& 



2 Disconnect the following 
ribbon cables from the 
controller board: 

• JCR1 

• JCR2 



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m 



Take Apart 



Controller Board - 1 6 




Controller 
Board 



Using a Phillips 
screwdriver, remove 
the four mounting 
screws. 

Remove the controller 
board. 



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Take Apart 








Cut Sheet Feeder - 1 7 










Cut Sheet Feeder 


Cut Sheet Feeder_ 


/f?" 






Before you begin, remove 








the covers. 


j^^ferB^&^Str^' ' 


y§ 




pT) 


Caution: Review the ESD 






■ :' / ■■.■' 

■■ ■" r -"J 




precautions in Bulletins/ 




^^^^^M 




fzl&Z^S 


Safety. 


^lllPi!BHi 




^^*h5X_T "'■"■v^flfi 


w-*sgr 


>«£&S&s 


^s&m&sa 





^Illl^ 



ffl 



Take Apart 



Cut Sheet Feeder - 1 8 




1 Using a Phillips 
screwdriver, remove 
the two mounting 
screws. 



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m 



Take Apart 



Cut Sheet Feeder - 1 9 




Remove the wires from 
the catch. 



ffl 



Take Apart 



Cut Sheet Feeder - 20 




3 Press in the two latches 
and remove the sheet 
feeder from the printer. 



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Take Apart 



Power Supply - 21 




Power Supply 



Power Supply 

Before you begin, remove 
the following: 

• Covers 

• Cut sheet feeder 

Caution: Review the ESD 
precautions in Bulletins/ 
Safety. 

Note: After replacing the 
power supply, it is 
necessary to run the Color 
StyleWriter Pro Utility. See 
"Color StyleWriter Pro 
Utility" in the Adjustments 
chapter. 



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m 



Take Apart 



Power Supply - 22 




1 Disconnect connector 
JPOW1 from the 
controller board. 

2 Release the wires from 
the holding tabs. 



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m 



Take Apart 



Power Supply - 23 




Power Supply 



Using a Phillips 
screwdriver, loosen the 
two mounting screws and 
remove the power 
supply. 



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Take Apart 



Sensor Board - 24 



Sensor Board 




Before you begin, remove 
the following: 

• Covers 

• Cut sheet feeder 

Caution: Review the ESD 
precautions in Bulletins/ 
Safety. 



^IIH^ 



ffl 



Take Apart 



Sensor Board - 25 



1 Disconnect connector 
JASF1 from the 
controller board. 




i™^™5ftfo f«f|g§l 



JASF1 



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ffl 



Take Apart 



Sensor Board -26 




2 Push out the two 
mounting latches and 
remove the sensor board. 



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Take Apart 



Carriage Unit and Board - 27 




Carriage 
Unit and 
Board 



Carriage Unit and 
Board 

Before you begin, remove 
the following: 

• Covers 

• Controller board 

Caution: Review the ESD 
precautions in Bulletins/ 
Safety. 

Caution: Do not use a 
magnetized screwdriver 
near the encoder. A 
magnetized screwdriver 
will damage the encoder. 



m 



Take Apart 



Carriage Unit and Board - 28 




Carriage 
Unit and 
Board 



Note: After replacing the 
carriage board, it is 
necessary to run the Color 
StyleWriter Pro Utility. See 
"Color StyleWriter Pro 
Utility" in the Adjustments 
chapter. 



^IIH^ 



m 



Take Apart 



Carriage Unit and Board - 29 




1 Advance the locking gear 
and disengage the 
carriage. 



^IIH^ 



ffl 



Take Apart 



Carriage Unit and Board - 30 




Move the carriage out of 
the home position. 

Caution: The print heads 
are now uncapped. Do not 
leave them uncapped for 
more than 1 2 hours or 
they will dry out. 

Caution: Do not get the 
printer's ink on your 
hands or clothes. 
Although the ink is water 
soluble, it contains dyes 
that will stain. 



^IIH^ 



ffl 



Take Apart 



Carriage Unit and Board - 31 




Using a Phillips 
screwdriver, loosen the 
screw and push in the 
carriage belt tensioner. 



^IIH^ 



m 



Take Apart 



Carriage Unit and Board - 32 




4 Remove the carriage 
belt. 



ffl 



Take Apart 



Carriage Unit and Board - 33 




5 Remove the ferrite core. 



ffl 



Take Apart 



Carriage Unit and Board - 34 




6 Remove the plastic 
mounting bracket. 



m 



Take Apart 



Carriage Unit and Board - 35 




7 Using a Phillips 
screwdriver, remove 
the shield plate mounting 
screws. 

8 Remove the shield plate. 



^IIH^ 



ffl 



Take Apart 



Carriage Unit and Board - 36 




9 Pull up the front of the 
carriage unit and release 
it from the front 
carriage rod. 






4\u\>> 



m 



Take Apart 



Carriage Unit and Board - 37 




1 Remove the scale spring. 



Take Apart 



ffl 



llitiil 



Carriage Unit and Board - 38 



-..v.. 




1 1 Press in the latches and 
remove the scale holder 
from the printer. 



m 



Take Apart 



Carriage Unit and Board - 39 




1 2 Remove the shaft spring 
fp;^ f rom the carriage rod. 

.'■'/■■ *■-? 

■v":S'J 



ffl 



Take Apart 



Carriage Unit and Board - 40 




1 3 Pull the carriage to the 
right and carefully 
remove the carriage rod 
from the chassis. 



^IIH^ 



m 



Take Apart 



Carriage Unit and Board - 41 







1 4 Caution: Be careful not 
to bend the encoder 
when removing it from 
the chassis. 

Carefully remove the 
encoder and carriage 
unit from the printer. 

Replacement Note: Make 
sure the encoder is 
installed in the proper 
orientation in the scale 
holder. Failure to do so 
will cause an encoder 
error to develop. 



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Take Apart 



Carriage Unit and Board - 42 




1 5 Caution: Be careful not 
to bend the encoder. 

Carefully place the 
carriage unit in front of 
the printer. 



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m 



Take Apart 



Carriage Unit and Board - 43 




1 6 Remove the flexible 
cables from the 
connectors on the 
carriage board. 



^IIH^ 



m 



Take Apart 



Carriage Unit and Board - 44 




1 7 Release the latch and 
remove the carriage 
board and shield. 



m 



Take Apart 



Carriage Unit and Board - 45 




1 8 Remove the carriage belt 
holder and belt. 



m 



Take Apart 



Carriage Unit and Board - 46 




1 9 Open the carriage unit. 

20 Remove the ribbon cable 
holder and ribbon cable. 



m 



Take Apart 



Carriage Motor - 47 




Carriage Motor 

Before you begin, remove 
the covers. 

Caution: Review the ESD 
precautions in Bulletins/ 
Safety. 



Carriage 
Motor 



^IIH^ 



ffl 



Take Apart 



Carriage Motor - 48 




1 Using a Phillips 

screwdriver, loosen the 
screw and push in the 
carriage belt tensioner. 



^IIH^ 



m 



Take Apart 



Carriage Motor - 49 




2 Disconnect connector 
JCRM1 from the 
controller board. 

3 Remove the wires from 
the mounting bracket. 



^IIH^ 



m 



Take Apart 



Carriage Motor - 50 




4 Using a Phillips 
screwdriver, remove 
the two mounting 
screws. 

5 Remove the motor. 



<m* 



m 



Take Apart 



Printer Frame - 51 




Printer Frame 

Before you begin, remove 
the following: 

• Covers 

• Cut sheet feeder 

• Power supply 

Caution: Review the ESD 
precautions in Bulletins/ 
Safety. 



^IIH^ 



ffl 



Take Apart 



Printer Frame - 52 



V vy «".".V ■"£.- i ■ ■ !_"/_>>^ ■ ■ 




1 Release the right latch 
and lift up on the 
printer. 



^IIH^ 



ffl 



Take Apart 



Printer Frame - 53 




2 Release the left latch 
and remove the printer 
frame from the printer. 



<m* 



m 



Take Apart 



Ink Absorber Elements - 54 




Ink Absorber 
Elements 



Ink Absorber 
Elements 

Before you begin, remove 
the following: 

• Covers 

• Controller board 

• Carriage unit 

Caution: Review the ESD 
precautions in Bulletins/ 
Safety. 

Caution: Do not get the 
printer's ink on your hands 
or clothes. Although the ink 
is water soluble, it contains 
dyes that will stain. 



m 



Take Apart 



Ink Absorber Elements - 55 



Sub Absorber Element ._, 




1 Turn over the carriage 
unit. 

2 Using a small flat-blade 
screwdriver, gently 
release the two latches 
and remove the main 
absorber element. 

3 Gently release the 
remaining two latches 
and remove the sub 
absorber element. 



<m* 



m 



Take Apart 



Ink Absorber Plates - 56 



■ — Ink Absorber Plates 




Ink Absorber 
Plates 

Before you begin, remove 
the following: 

• Covers 

• Sheet feeder 

• Printer frame 

Caution" Review the ESD 
precautions in Bulletins/ 
Safety. 

Caution: Do not get the 
printer's ink on your hands 
or clothes. Although the ink 
is water soluble, it contains 
dyes that will stain. 



ffl 



Take Apart 



Ink Absorber Plates - 57 



■ — Ink Absorber Plates 




Note: After replacing the ink 
absorber plates, it is 
necessary to run the Color 
StyleWriter Pro Utility. See 
"Color StyleWriter Pro 
Utility" in the Adjustments 
chapter. 



^IIH^ 



ffl 



Take Apart 



Ink Absorber Plates - 58 



1 Release the front latch. 



Side Latch—, 



■ — Front Latch 



, — Ink Absorber 
Cover 




2 Release the two side 
latches and remove the 
ink absorber cover. 



Side Latch 



^IIH^ 



ffl 



Take Apart 



Ink Absorber Plates - 59 




3 Remove the three ink 
absorber plates. 



<m* 



m 



Take Apart 



Paper Feed Motor - 60 




Paper Feed Motor 



Paper Feed Motor 

Before you begin, remove 
the following: 

• Covers 

• Cut sheet feeder 

• Power supply 

• Printer frame 

Caution: Review the ESD 
precautions in Bulletins/ 
Safety. 



^IIH^ 



m 



Take Apart 



Paper Feed Motor - 61 




1 Disconnect connector 
JLFM1 from the 
controller board. 

2 Release the wires from 
the mounting bracket. 



^IIH^ 



m 



Take Apart 



Paper Feed Motor - 62 




Paper Feed Motor 



Note: Remove the paper 
feed motor carefully to 
avoid losing the gear. 

Using a Phillips 
screwdriver, remove 
the two mounting 
screws and remove the 
paper feed motor. 



<m* 



m 



Take Apart 



Paper Guide - 63 




Paper Guide 

Before you begin, remove 
the following: 

• Covers 

• Cut sheet feeder 

• Power supply 

• Printer frame 

Caution: Review the ESD 
precautions in Bulletins/ 
Safety. 



^IIH^ 



m 



Take Apart 



Paper Guide - 64 




1 Disconnect ribbon cables 
JCR1 and JCR2 from the 
controller board. 



^IIH^ 



ffl 



Take Apart 



Paper Guide - 65 




2 Release the latches on 
the ferrite core and 
remove the core and the 
ribbon cables. 



^IIH^ 



m 



Take Apart 



Paper Guide - 66 




3 Push in the catch on the 
left side and push down 
on the paper guide. 

4 Repeat for the right side 
and remove the paper 
guide. 



<m* 



m 



Take Apart 



Platen and Roller - 67 



Platen and Roller 




Before you begin, remove 
the following: 

• Covers 

• Cut sheet feeder 

• Power supply 

• Printer frame 

Caution: Review the ESD 
precautions in Bulletins/ 
Safety. 



^IIH^ 



m 



Take Apart 



Platen and Roller - 68 




1 Replacement Note: You 

will need a bushing kit to 
complete this procedure. 

Break off the bushing 
and slide the platen 
assembly forward. 

2 Carefully remove the 
washer and spring and 
remove the platen 
assembly. 



^IIH^ 



m 



Take Apart 



Platen and Roller - 69 




Release the two latches 
and remove the roller 
and spring assembly. 



Roller and 

Spring 

Assembly 

Latch 



^IIH^ 



m 



Take Apart 



Platen and Roller - 70 



,tv ^ ft^Y 



?^Mj 



V. 



%, 




4 Gently grasp the spur 
holder unit and remove 
it from the roller and 
spring assembly. 



'■< ..-'■.-. 







#?#?*£™w& 






■ :■■■ i':.v.'5?i?: 


■"■" 


y[. ■ ■■ 


.-:. - :: ::-/M- 


■/ 










■■■r-::-:":^^^ 




:: '■. 


".:■■■ : ■■ : : :^y. ~:&\ 


v' m 


■■"vV !■ ■■" 

:■:&'■: 






■'"."■v.- ' 






■"'■a- 


":■■'■;.; ^iMPir." " 



■wk 



^llll^ 



ffl 



Take Apart 



Platen and Roller - 71 



Feeder Roller 




5 Turn over the platen 
assembly. 

6 Pull up and remove the 
feeder roller. 



<m* 



m 



Take Apart 



Photo Interrupter - 72 




Photo Interrupter 

Before you begin, remove 
the following: 

• Covers 

• Cut sheet feeder 

• Carriage motor 

• Power supply 

• Printer frame 

Caution: Review the ESD 
precautions in Bulletins/ 
Safety. 



^IIH^ 



m 



Take Apart 



Photo Interrupter - 73 




1 Disconnect the home 
position cable connector 
JHPS1 from the 
controller board. 



^IIH^ 



m 



Take Apart 



Photo Interrupter - 74 




2 Disconnect the home 
position cable from the 
photo interrupter. 



^IIH^ 



ffl 



Take Apart 



Photo Interrupter - 75 




Press in the two bottom 
latches and pull back on 
the photo interrupter. 

Press in the top latches 
and remove the photo 
interrupter. 



<m* 



m 



Take Apart 



Purge Unit - 76 




Purge Unit 

Before you begin, remove 
the following: 

• Covers 

• Cut sheet feeder 

• Power supply 

• Printer frame 

Caution: Review the ESD 
precautions in Bulletins/ 
Safety. 



^IIH^ 



m 



Take Apart 



Purge Unit - 77 




1 Disconnect connectors 
JPGS1 and JPGM1 from 
the controller board. 

2 Remove the wires from 
the mounting plate. 



^IIH^ 



m 



Take Apart 



Purge Unit - 78 




Advance the locking gear 
and disengage the 
carriage. 

Move the carriage out of 
home position. 

Caution: The print heads 
are now uncapped. Do not 
leave them uncapped for 
more than 1 2 hours or 
they will dry out. 



^IIH^ 



m 



Take Apart 



Purge Unit - 79 




5 Using a Phillips 
screwdriver, remove 
the mounting screw. 

6 Remove the purge unit. 

Replacement Note: Make 
sure the white lever 
from the platen 
assembly is in the 
position shown. 



<m* 



Service Source 




Additional Procedures 

Color Style Writer Pro 



<m* 



m 



Additional Procedures 



Printer Cleaning - 1 



Printer Cover 



Platen 




Printer Cleaning 

No preliminary steps are 
required before you begin 
this procedure. 

Caution: Do not get the 
printer's ink on your hands 
or clothes. Although the ink 
is water soluble, it contains 
dyes that will stain. 

Using a damp cloth, wipe the 
ink mist off the printer 
cover and platen. 



<m* 



Fgl 



Additional Procedures 



Ink Cartridge Replacement - 2 




Ink Cartridges 



Ink Cartridge 
Replacement 

No preliminary steps are 
required before you begin 
this procedure. 

Caution: Do not get the 
printer's ink on your hands 
or clothes. Although the ink 
is water soluble, it contains 
dyes that will stain. 



^IIH^ 



m 



Additional Procedures 



Ink Cartridge Replacement - 3 



Ink Cartridges 




Note: Do not shake the ink 
cartridge or the ink may 
leak. 

1 Grasp the top edge of the 
used ink cartridge and 
gently lift up and pull 
out the cartridge. 

2 Repeat for any other 
used cartridges. 

3 With the color label on 
top, insert the new 
cartridge gently into the 
appropriate slot. Press 
down until you hear a 
click. 



<m* 



Fgl 



Additional Procedures 



Nozzle Check - 4 




Print Head 



Nozzle Check 

No preliminary steps are 
required before you begin 
this procedure. 

Caution: Do not get the 
printer's ink on your hands 
or clothes. Although the ink 
is water soluble, it contains 
dyes that will stain. 

Note: This procedure 
explains how to run the 
nozzle check test page, 
which indicates if the print 
heads need to be cleaned. 



^IIH^ 



Fgl 



Additional Procedures 



Nozzle Check - 5 



Cut Sheet Feeder—. 




Important: Make sure the 
printer is off. 

1 Load paper into the cut 
sheet feeder. 

2 Hold down the power key 
until the printer prints 
the start-up test page. 



^IIH^ 



m 



Additional Procedures 



Nozzle Check - 6 



Nozzle Status OK 











Clean Nozzles 



Black 
Cyan 
Magenta 
Yellow 



Black 
Cyan 
Magenta 
Yellow 



3 Examine the bottom of 
the printed page to 
determine print head 
status. 

If the horizontal lines in 
the test pattern are 
missing, one or more ink 
nozzles are clogged. To 
clear the nozzles, 
perform one of the print 
head cleaning procedures 
described in this 
chapter. 



<m* 



Fgl 



Additional Procedures 



Print Head Cleaning - 7 




Print Head 



Print Head 
Cleaning 

No preliminary steps are 
required before you begin 
this procedure. 

Caution: Do not get the 
printer's ink on your hands 
or clothes. Although the ink 
is water soluble, it contains 
dyes that will stain. 

Caution: To prevent the 
print nozzles from clogging, 
do not touch or wipe them. 



^IIH^ 



Fgl 



Additional Procedures 



Print Head Cleaning - 8 




Print Head 



Note: Use the Cleaning 
option to correct blurred 
characters, horizontal white 
streaks, and missing dots 
caused by clogged ink 
nozzles. Use the Super 
Cleaning option when print 
quality does not improve 
after you have performed 
the Cleaning option two or 
three times. 

Important: Do not use the 
Super Cleaning option except 
when absolutely necessary, 
since the procedure uses 
great amounts of ink. 



!2i 



Additional Procedures 



Print Head Cleaning - 9 



IJ 



AppleShare 




Chooser 




Color SW Pro 



LaserWriter 



1 Make sure the Color 
StyleWriter Pro 
printing software is 
installed. 

2 Using the Chooser, select 
Color StyleWriter Pro. 

3 Open any document and 
select the print option or 
choose Print Window 
from the File menu. 



^IIH^ 



m 



Additional Procedures 



Print Head Cleaning - 1 



4 Click the Utilities button 
in the Print dialog box 



Color StyleUJ 



Copies: 1 

Print Quality 
Paper Type 



Imaye: Co 



Notification 




[[_Print_jl 



Cancel 



Color 



Utilities 



m 



Additional Procedures Print Head Cleaning - 1 1 

5 Select the "Clean the 
print head before 
printing" option. 

Select one of the cleaning 
options and click the OK 
button. 



Color StyleLUriter Pro Utilities 


[x] Clean the print head before printing 


O Black Only 


(a) All Colors 


O Super Clean (Use only as a last resc 


□ Prepare nem print head before printing 


□ Check alignment before printing 





<m* 



Fgl 



Additional Procedures 



Print Head Purging - 1 2 



i— Controller t" 
Board 




Buttons — I 
and LEDs 



Print Head Purging 

Before you begin, remove 
the covers. 

Note: This procedure uses 
the buttons and LEDs on the 
controller board to perform 
an extensive purging of the 
print head without having to 
connect the printer to a 
computer. 

Use this procedure if you 
suspect the print head ink is 
clogged. 



Print Head — ' 



^IIH^ 



m 



Additional Procedures 



Print Head Purging - 1 3 



Caution: Do not get the 
printer's ink on your hands 
or clothes. Although the ink 
is water soluble, it contains 
dyes that will stain. 

Caution: To prevent the 
print nozzles from clogging, 
do not touch or wipe them. 



^IIH^ 



Fgl 



Additional Procedures 



Print Head Purging - 1 4 



,— Controller Board 
* r-. 



© n © n i- 



Select Button — 

Power Button 



□ □□□ 



Hold down the power 
button and the select 
button and plug in the 
printer power cord. 

Note: The printer will 
emit a four-tone beep 
indicating that it is in 
service mode. 



^IIH^ 



m 



Additional Procedures 



Print Head Purging - 1 5 



■f- 



Controller Board 
* r-. 



El 



□ 



Select Button — I 

Power Button — ' 



Black LED 5 
rCyan LED 4 
I [-Yellow LED 2 
□□□□ p| 



2 Press the select button 
until the black, cyan, 
and yellow LEDs light 
up; then press the power 
button. 

An extensive purging mode 
begins where the print head 
is continuously purged for 
each of the colors until you 
turn off the power. 



<m* 



Fgl 



Additional Procedures 



Fuse Replacement - 1 6 




Fuse Replacement 

Before you begin, remove 
the following: 

• Covers 

• Cut sheet feeder 

Caution: Review the ESD 
precautions in Bulletins/ 
Safety. 



^IIH^ 



Fgl 



Additional Procedures 



Fuse Replacement - 1 7 



1 Remove the fuse cover. 




^IIH^ 



m 



Additional Procedures 



Fuse Replacement - 1 8 



2 Remove the fuse. 




<m* 




Service Source 



Adjustments 



Color Style Writer Pro 



<m* 



Fgl 



Adjustments 



Color SW Pro Utility - 1 



,— Power Supply 



Controller—, 
Board 




Carriage 
Board 



Color SW Pro 
Utility 

Before you begin, remove 
the covers. 

Note: The Color 
StyleWriter Pro Utility 
must be run after replacing 
the controller board, power 
supply, the carriage board, 
or the ink absorber plates. 
The Utility downloads new 
parameters to the EEPROM 
on the controller board. 



^IIH^ 



Fgl 



Adjustments 



Color SW Pro Utility - 2 



,— Power Supply 



Controller—, 
Board 




Carriage 
Board 



Before running the utility, 
you must first enter into 
service mode and then into 
the EEPROM download mode 
(accomplished in this 
procedure). The utility can 
then connect to the printer 
and download the new 
parameters. 

1 Connect the printer to a 
Macintosh and make sure 
the printer's power cord 
is unplugged. 



^IIH^ 



Fgl 



Adjustments 



Color SW Pro Utility - 3 



D 



□ □□ 

DDD 
ODD □ 

□ □ B-Pin22 

DDD 

-Pin 35 



DDD 

DDD 
DDD 
DDD 




Note: If the controller 
board or power supply 
has been replaced, you 
will need to measure the 
print head resistance. 

Using a multimeter, 
measure the resistance 
between pins 22 and 35 
on the top of the print 
head unit. 

Note the measurement. It 
will need to be entered 
later. 



^IIH^ 



Fgl 



Adjustments 



Color SW Pro Utility - 4 



D 



□ □□ 

DDD 
ODD □ 

□ □ B-Pin22 

DDD 

-Pin 35 



DDD 

DDD 
DDD 
DDD 




The reading should be 
within the range of 
225-327 ohms. If the 
reading does not fall in 
this range, replace the 
print head unit. 

Connect the printer to a 
Macintosh and make sure 
the printer's power cord 
is unplugged. 



^IIH^ 



Fgl 



Adjustments 



Color SW Pro Utility - 5 



,— Controller Board 
* r-. 



I n |Q 



Select Button — 

Power Button . 



□ □□□ 



Service Mode 

1 Hold down the power and 
select buttons and plug 
in the printer power 
cord. 

Note: The printer will 
emit a four-tone beep 
indicating that it is in 
the service mode. 



^IIH^ 



Fgl 



Adjustments 



Color SW Pro Utility - 6 



.r- 



Controller Board 
* r- 



© 



m □ 



Select Button — I 



r Cyan Ink (LED 4) 
r Magenta Ink (LED 3) 
.— Yellow Ink (LED 2) 



□ HHH 



J 



EEPROM Download 
Mode 

Press the select button 
until the cyan (LED4), 
magenta (LED3), and 
yellow (LED2) LEDs light 
up. 



^IIH^ 



Fgl 



Adjustments 



Color SW Pro Utility - 7 



■f 



Controller Board 



El □ El n ;;□□□□ 



Power Button- 



Using the Utility 

Launch the utility program 
and press the power button. 

Note: The utility is on the 
Service Source CD in the 
Diagnostics folder and on 
AppleLink in the Service/ 
Training folder. 



^IIH^ 



Fgl 



Adjustments 



Color SW Pro Utility - 8 



Apple Color StyleWriter Pro Setup Utility 



Serial Port: 




a 



Module vhich was replaced: 

<§> Controller PCB O Power Suppl y| 

O Carriage PCB O Ink Absorber Plates 

Please Enter the Following Parameters: 
Room Temperature (°C or °F): 
Print Head Resistance (o): 



25.0 



270.0 



Years Since Wast Ink Last Emptied: 



0.0 



c 



Send to Printer 



3 



Cancel 



Note: Make sure AppleTalk 
is inactive when using the 
printer port. 

Note: If the CPU has an 
internal modem, use the 
Control Panel to turn off the 
modem. 



^IIH^ 



Fgl 



Adjustments 



Color SW Pro Utility - 9 



Apple Color StyleWriter Pro Setup Utility 



Serial Port: 




a 



Module vhich was replaced: 

<§> Controller PCB O Power Suppl y| 

O Carriage PCB O Ink Absorber Plates 

Please Enter the Following Parameters: 
Room Temperature (°C or °F): 
Print Head Resistance (o): 



25.0 



270.0 



Years Since Wast Ink Last Emptied: 



0.0 



c 



Send to Printer 



3 



Cancel 



When the utility setup 
dialog appears, select the 
serial port the printer 
is plugged into. 

Select the module that 
was replaced. 

Enter the appropriate 
values and click "Send to 
printer." 

Note: The printer will 
emit two four-tone 
chords when the 
parameters have been 
received. 



^IIH^ 



m 



Adjustments Color SW Pro Utility - 10 



■f 



Controller Board 



El □ El n ;;□□□□ 



Power Button- 



4 Press the power button 
to turn the printer off. 
Unplug the printer. 



<m* 



Fgl 



Adjustments 



Alignment - 1 1 




Print Head 



Alignment 

No preliminary steps are 
required before you begin 
this procedure. 

Note: This procedure is a 
bidirectional registration of 
the print head. Perform 
this procedure after you 
replace the carriage or if 
you notice any blurring of 
printed characters. 



^IIH^ 



!2i 



Adjustments 



Alignment - 1 2 



IJ 



AppleShare 




LaserWriter 



Chooser 




Color SW Pro 



1 Connect the printer to a 
Macintosh and make sure 
the Color StyleWriter 
Pro printing software is 
installed. 

2 Using the Chooser, select 
the Color StyleWriter 
Pro. 

3 Open any document and 
select the print option or 
choose Print Window 
from the File menu. 



^IIH^ 



m 



Adjustments 



4 Click the Utilities button 
in the Print dialog box 



Color StyleUJ 



Copies: 1 

Print Quality 
Paper Type 



Imaye: Co 



Notification 




[[_Print_jl 



Cancel 



Color 



Utilities 



m 



Adjustments 



Color StyleUJriter Pro Utilities 




G Clean the print head befo 


re printing 


O Black Only 




O OH Colors 




O Super Clean (Use only 


as a last reso 


□ Prepare new print head b 


efore printing 


[x] Check aliynment before p 


rinting 



Select the "Check 
alignment before 
printing" option. 



Fgl 



Adjustments 



Alignment - 1 5 



tit"™™™™™ Alignment Example 




■ Numbered Bars 



IS 



IS3- 



Nozzle Check 
Pattern 



Note: The printer will 
produce a test page 
before it prints the 
document or window you 
selected. 

Examine the printed test 
page to determine the 
numbered bar that 
matches the alignment 
example. 

Note: After the test page 
has been printed a dialog 
box for the alignment 
will appear. 



^IIH^ 



m 



Adjustments 



Alignment - 1 6 



Color StyleLUriter Pro Rlignment 


Look at the test page and decide which 


numbered bar looks most like the black 


at the top of the page. Type the number 


the most similar 


tes 


t bar in this box. 




7 












Cancel OK 



7 Type the number in the 
dialog box. 

8 Click the OK button. 

Note: The printer will 
now print the document 
or window you selected. 



<m* 



Service Source 




Exploded View 



Color StyleWriter Pro 



«■► 



m 



Exploded View 



-Cover, Top 
922-0890 



Ink Cartridges 




Kit, Platen 

076-0138 

Spur 

Holder 

Unit 

922-0682 



Roller, Eject 
922-0191 



Encoder 
922-0669 



Belt, 

Carriage 

922-0689 

Sensor 

Board 

922-0663 

Kit, Paper 

Guide 

076-0136 



Motor, 

Carriage 

922-0667 

Cable 
Home 
Position 
922-0683 



Idler 
Rollers 



Cut Sheet 

Feeder 

922-0819 



Fuse 

125V 922-0180 

250V 922-0181 

Power Supply 
110V 661 -0877 
220V 661-0878 



<<■►